Fern Care Services
Quality of Life is our Policy
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Fern Care Services provide a service that is available 24 hours/ 365 days a year to:
Services Provided
Home Visits:

Enjoy the benefits of support at home, with our HomeCare and domiciliary services

If you, or a loved one are of advanced age, or find performing everyday tasks difficult due to an illness, injury or disability; our home care visits can provide the extra support needed to live independently at home. By helping out with tasks, such as dressing, cooking and domestic chores.  Visiting care doesn’t just provide assistance, it can also improve self-esteem by increasing independence and reducing your reliance on relatives.

Respite Care Services:

Respite carers provide an array of services including accompanying on social outings and special events, attending medical appointments, and help with housekeeping.

We can support you with respite care workers whilst you go out and meet friends, have a holiday, or just go and have some space to yourself.

You can rely on us to care for your loved one with compassion, and integrity. This all comes with the reassurance of a company with two decades of experience in delivering the highest standard in home care. Our respite carers can also provide personal care such as helping with personal appearance and personal hygiene, and practical help around the home.

Retain your well being and sense of personal identity.
It can be hard to let go and let someone else care for your loved one, but respite care is vital to your well being. Getting some time to yourself helps to retain your own sense of identity, you can have the time to recharge, and feel like you are also living life to the full.

Respite care ensures taking a break has never been so easy...

Practical Help At Home:

Our practical home help service assists those who need help with day to day house work, meals, or getting out and about

Our support is provided in the way that suits you, with personal care planning, ensuring that we respect people's personal preferences, lifestyle and care choices.

We offer practical home help for the elderly, those with disabilities, with mental illness, and anyone who struggles to get practical tasks done in the household.
We support by assisting, or doing practical tasks which may include:

Combine some practical home help with some personal home care as needed.

Getting out and about:

We also help with arranging and planning a trip out, visits to friends and family, and support with social activities like attending a local coffee morning, social clubs, bingo, or the cinema.

If you or a loved one has an event to attend such as a wedding or a funeral and will need assistance throughout the day, we can help. We understand that often, it is not just help at home that is needed but also friendship and companionship.

Live in Care:

Receive dedicated one to one support with our live in care service We provide you with your own, dedicated live in care worker who is always available in your own home to help you, day or night. A live in care service provides around the clock home care for adults and the elderly who may need this level of support to continue living in their own home and community

Get in touch with us today to find out more about our live in care service. We also provide live-in-care for those who have become elderly and frail, have physical disabilities, terminal illness, or complex care needs, to mental health support needs or a learning disability.

We work alongside other health and social care professionals you or your loved one may need, such as district nurses, social services, and the NHS.
What we can help with, include:

Along with your dedicated carer, you also have the support of our experienced office team, so you always have the reassurance and comfort of knowing that you can always speak to us.

Regular care plan reviews
We always ensure that not only are your care and support needs met but also your personal goals and wishes. A personal care plan will be regularly reviewed and updated.

Personal Care:

We provide personal home care to help with the more intimate or personal daily routines which may have become more difficult
This can range from:

Our personal care team will always respect those we support, offering a personalised service, and taking into account their personal lifestyle, culture, choices, and wishes.

End of life Care:

Caring and compassionate end of life care, to help and support in your time of need.
We make a commitment to help you and your loved ones cope during this difficult time, by offering a professional and empathetic end of life care service.  Our end of life care team can make your final days that much more comfortable and lessen the strain on relatives.  It also enables you to remain in familiar surroundings, with your family at your side.

Our end of life carers can offer you assistance with both personal and practical tasks, such as washing, dressing and preparing meals. Providing as much, or as little assistance, as you require.

Home from Hospital Service:

Recover at home with our home from hospital care services, helping you with the transition back to independence Our home from hospital service enables hospital outpatients to recover comfortably at home following serious illness or injury.

Our home from hospital support includes assistance with a number of tasks that will be difficult for you to do, and some impossible until you recover:

Our aim is to make the transition from hospital to home that much easier.

Person Centred Support:

Delivering a tailored care plan with a person centred approach that matches each person’s needs and aspirations is important to ensure that personal, positive outcomes are met.

How we apply our person centred approach: 
A care plan is created by listening and understanding what is important to the individual we are supporting. We also involve their loved ones, and other health and care professionals as needed so that we can work together. It is important that we help everyone achieve their goals in the way they want to.

We spend time regularly talking with our customers and reviewing goals and outcomes, we can change care planning as and when required.

The five key features of person centred planning:
We are committed to delivering the objectives and five key features of Person Centred Planning, which are:

Dementia Care:

Personalised dementia care at home services to support those with the condition to continue living in their own homes.  We support people with dementia to continue living at home safely. We also support their families through what is a tough time.

Our staff are trained to deal with the challenging behaviours that may come with dementia progression with care, compassion and professionalism.
With our support people living with dementia can benefit from things like:

What other dementia care services are available?
We can support those affected by dementia, we do this by providing practical and emotional support. We can also help with meaningful activities and outings. We link up with local and national organisations offering specialist activities to help support and boost an individual’s self-esteem.

Long term Home care:

Supporting ongoing care needs with flexible long term care at home
We provide families and their loved ones with the option of staying at home rather than go into nursing homes or residential care. Long term care requirements may include dementia care, end of life care, ongoing disability or mental health support, stroke recovery, cancer treatment support, and other long term illnesses.

Preparing a relative for long term care We provide support to help with the decision you choose, for yourself or for a loved one, offering help with using home adaptions such as walk in showers and disability access, home care, day programmes, assisted living, nursing homes etc.